Our Team

FlexiBake Offices

FlexiBake knows that a business is only as strong as it's people

That's why we strive to employ the best! Our teams are extremely knowledgeable, friendly, and we truly care about our customers.

FlexiBake Customer Support Team

Customer Care

Our customer care team is here to make sure any problems you're experiencing are fixed as soon as possible.

Our regular support hours are from 6am - 6pm PST. We have emergency support on weekends and after regular business hours. In addition to our support agents, help documents are accessed by clicking the icon in the bottom left hand corner of FlexiBake. If you're a visual learner, have a look at our training and help videos on YouTube.

To get in contact with one of our support agents, email support@flexibake.com

FlexiBake Software Developers

Development

FlexiBake is designed specifically for Food Manufacturers and every feature in FlexiBake has been developed for and based on consultation from our user base, which spans over 25 countries and 6 continents.

We are always developing new features to improve your business, and it's one of the reasons we're in the position we are today.

FlexiBake Software Specialists

Training & Implementation

Our implementation specialists are experts in FlexiBake, they have been trained in both the software and the industry.

They take the time to get to know you, your team, and your business to make sure that you get the ultimate training experience. With our implementation and training programs, you receive all the tools and resources you'll need to make sure you go live with the software. Your bakery will be assigned your own project manager to help you through the entire implementation process and make sure you become a successful FlexiBake user.

To get in contact with one of our training and implementation specialists, email training@flexibake.com

FlexiBake Software Sales Team

Sales

Our dedicated sales team pride themselves on providing friendly and reliable information.

They are all well versed in the FlexiBake software and very familiar with the unique requirements of the food manufacturing industry. Our sales agents spend time carefully listening to your needs and gaining a thorough understanding of your operation in order to assess which modules and bundles make sense for your business. They will then tailor an online demonstration of the software to walk you through those areas of the program and ensure that you get the most from your evaluation period.

To get in contact with one of our sales agents, email sales@flexibake.com