FlexiBake Customer Testimonials

FlexiBake Bakery ERP Client Testimonials

Have a look and see what some of our customers are saying about FlexiBake

With more than 550 customers in over 25 countries, we're bound to have a customer that you can relate to. This is just a small sample of some of the success stories from bakeries that are up and running with FlexiBake.

Susan Zink, Heartland Gourmet

It is my pleasure to recommend FlexiBake and their team as a Bakery Management & Production Management software solution. We have been a customer since 2010 and switched to the Cloud solution in 2014. We are a food manufacturer that manufactures 5 of our own brands plus doing co-packing/private label for other customers. FlexiBake is easy to use – you don’t have to have bakery experience to use it. The modules link together in a very commonsense manner and the reports allow you to see if you have something wrong within a product or process. The fact that its cloud based means I can work from home, on the road, etc. and not have to log into my system at the office to do it. The support is fantastic. When I email, I get a prompt response and they communicate with me on the timing. If something is Urgent, I mark my support ticket URGENT or I call and they help my right away. If I need information in a different form and it’s not something that is currently available, they will walk me through how to extract information as closely as possible. We have been very pleased with FlexiBake and the FlexiBake team. With all the FDA regulations, SQF Regulations, and everchanging environment of the food industry, I couldn’t do without it.

Susan Zink
PRODUCTION DEVELOPMENT & SALES MANAGER, HEARTLAND GOURMET

Trent Bramley, Bellagio Tuckshop

With the FlexiBake Online Ordering portal, things have panned out really well for us. The savings we’re seeing in efficiency at the end of the day by my management team is exactly why we looked into FlexiBake.

Trent Bramley
OPERATIONS MANAGER, BELLAGIO TUCKSHOP

Velvet Hall, H&F Bread Co.

Our bakery has been using Flexibake for over 4 years now. We like how easy it is to manage. It used to take us over an hour to run our production, but with Flexibake it takes less than 10 minutes to run all reports! The online portal is a game changer for us and our customers; they love having the ease of inputting their own daily orders as well as standing orders.

I would say one of the things we enjoy most about Flexibake is the customer service, it’s top notch! We have never had any trouble getting ahold of someone to assist us, and it typically happens in a fast manner.

Overall, we would recommend and have recommended Flexibake to other companies, we are truly happy.

Velvet Hall
PRODUCTION AND SOURCING COORDINATOR, H&F BREAD CO

Liam Marshall, J&B Coffee

We upgraded to FlexiBake from Excel, having an online order portal and a program that tracks our production and sales in one place is a huge time saver. Having the ability to run reports on sales at the click of a few buttons opens a whole world of business insights that would have taken hours to generate before.

FlexiBake is a complete package that brings the ability to consolidate data from all over our company into one single program, not only has it given us great insights into our current operation it has given us a solid platform to make smart decisions to enable us to grow our business.

Liam Marshall
WAREHOUSE MANAGER, J&B COFFEE

Terri Horn, Kayak Cookies

FlexiBake is fabulous! It has amazing capabilities to organize, analyze, and operate your business.

My biggest fear was connecting all the individual components of the program so that the greater picture of product analysis, operations, and administration come together to grow my company. Step in the excellent and responsive support, implementation and training teams! I have worked with the FlexiBake Team for the last three years and could not ask for more professional and kind service. They have gone out of their way to get me trained and operating with the system.

Terri Horn
OWNER, KAYAK COOKIES

Deborah Brenner, Las Delicias Patisserie

I cannot envision experiencing the growth our company has had without FlexiBake. We have moved from a collection of spreadsheets to a different way of running the business, all areas now integrated and updated in real time. It has provided structure and taught employees at all levels to work in a more efficient manner. Control of shipments and inventory have become a much easier task. The technical support staff is highly knowledgeable and will try their best to adapt to your company specific needs.

Overall, way to go! Highly recommend it. Worth every penny.

Deborah Brenner
FOUNDER, LA DELICIAS PATISSERIE

Amy Polito, Natural Decadence

During implementation, we learned a lot about how to use FlexiBake and how it would help us in the future. There's no way we'd go back to the old ways of pen/paper and calculator and all the human error it brought! There is a lot less work, and for that we are VERY GRATEFUL. FlexiBake has become our greatest tool in our day to day tasks and has given us a clear-cut path to refining the daily tasks and creating systems that we didn't yet have but desperately needed for consistency and efficiency.

I thrive on doing things the correct way every time. The more we work with FlexiBake, the more we learn and the quicker we are at the processes that create a traceable trail of reliable records. Being able to just "look it up" a missing invoice or a delivery slip or even a lot number of an ingredient used in a particular product on a particular day, is not only time saving - its hugely paper saving! Our filing cabinets aren't nearly as weighed down, and I can find what I need at the few clicks of the mouse.

One of my favorite things about FlexiBake is the support team! When I can’t figure out how to do something or have a technical issue, within a very quick turnaround time they not only are able to answer my questions, or fix the problem themselves, but give me ideas and suggestions that are very very helpful. I feel like I've learned an incredible amount with their help and guidance.

FlexiBake is well worth it in every way. We have refined the way we do business in so many ways - better practices over all, better record keeping, saving money and time on ordering our raw materials in a way that keeps us from ever running out of anything or ordering too much. FlexiBake is the backbone to running our production line with the efficiency and consistency that we demand. None of us could imagine going back to the "stone age" and operating without it.

Amy Polito
LOGISTICS MANAGER, NATURAL DECADENCE

Tom Ferreri, Vegan Treats Inc.

FlexiBake has produced the savings we anticipated when we decided to invest in a bakery production system. From the beginning of training to implementation we found that FlexiBake is very intuitive and user oriented, which was very important because of our time and personnel constraints.

The most advantageous feature of FlexiBake is its “flexibility.” It accommodates our present needs but is flexible enough to provide growth and tailoring to fully implement all of its features. Also, customer support is the “best” we’ve seen!!!!

We wouldn’t hesitate to recommend the FlexiBake system to anyone. We would explain to them if they are looking for a versatile, powerful, solid ERP system, that FlexiBake is the one they should choose. Thanks again for a wonderful product.

Tom Ferreri
CFO, VEGAN TREATS INC

John Friend, Farm To Market Bread

We have used FlexiBake at Farm to Market Bread Co. for nearly 10 years and we could not run without it. We are able to run our production, maintain nutritionals, maintain inventory, run invoices, and manage payments all in one place. We have 24/7 support, which is key for our business that runs 24/7. I would recommend FlexiBake for any size bakery who are trying to become more efficient.

John Friend
MANAGEMENT, FARM TO MARKET BREAD

Karen Collins, Bisousweet Confections

I cannot imagine running my company without FlexiBake. It has been one of the best investments I have made. We use FlexiBake every single day, for multiple different purposes. From recipe costing to creating sales orders, from running production reports to managing daily call logs, FlexiBake consolidates every process within my business and facilitates our day to day activities. Additionally, the customer service is outstanding and they have made sure there are a lot of available resources for additional training. Perhaps the best part of FlexiBake is the fact that it is adaptable; it has been able to grow along with my company. I cannot recommend this software highly enough.

Karen Collins,
OWNER, BISOUSWEET CONFECTIONS

Chris Gumke, New Cascadia Traditional

FlexiBake has helped our bakery immensely. The scalability and breadth of the platform is remarkable and is an excellent value. Customer service is great and we will continue to use FlexiBake as our business continues to grow.

Chris Gumke,
OWNER, NEW CASCADIA TRADITIONAL

Joseph Hitzemann, A&J Bakery

We have used FlexiBake for five years now and can not say enough about them as a company as well as a program. We have had a few minor issues and they are always their to assist us . Although there are many different things you can do with this program, we only use a few at this time . The ones that we do find very useful is the nutritional analysis, as well as costing and the break down for inventory. Overall, I would suggest it to big or small companies, it will work wonders for you .

Joseph Hitzemann,
PRINCIPAL, A&J BAKERY

Jaap Verbeke, Portifino

Prior to FlexiBake we were using software that just didn’t make the grade. Since purchasing FlexiBake in 2006, our business has grown substantially. FlexiBake has been an integral part of our success and we could not run our business without it. Customer service is really important to me and FlexiBake always comes through for us when we have a crisis. The response time is immediate and the problem is fixed in record time. I like that I have been able to incorporate some of my ideas and needs into the program, which is always growing. They listen to their customers and deliver on what is needed.

Jaap Verbeke,
PRESIDENT/OWNER PORTOFINO EUROPEAN BAKERY
Switched From a Custom Software