Empower your customers to place and manage their own orders.
FlexiBake’s Online Ordering Module provides your customers with a web-based interface to log into their FlexiBake account. Your customers can place and update open orders, manage their own standing orders, and enter their own stale returns. Allow your customers to view account history, reprint invoices, and look up detailed product data, including nutritional information. Use the online ordering portal as a tool for mobile sales staff and distributors to update order information for their assigned customers.
Information placed through the web portal is updated in FlexiBake instantly.
When customers place and update their own orders in the online portal, the information seamlessly interacts with FlexiBake's order screen. Information placed through the web portal is updated in FlexiBake instantly. Direct integration gives instantly updates sales and production numbers. Similarly, account history and product data is automatically updated and available to your web customers the very next time they log into the online ordering portal. There’s no need to update or refresh the online ordering portal to account for any changes that you made in FlexiBake.
Decide which parts of the portal each customer may view and what the cut-off times for orders will be.
You decide which fields each customer may access. Your customers can view their account history, reprint invoices, and look up detailed product data, including nutritional information for the products they purchase. Specify cut-off times for orders and once orders are submitted, have an automatic confirmation email sent to you and your customer. Set up alerts for customers of holiday hours and cut off times when they log-in. Choose from a menu that allows entry and changes to standing orders and stale returns.
Access to the portal can be provided via a simple URL or from a link on your website
Access to the portal can be provided via a simple URL or from a link on your website. Customize the look of the portal with your own logo and contact details to follow the same look and feel as your website. Your customers can access the system and place orders at any time on their desktops, laptops, tablets or smartphones running any browser and on virtually all operating systems.
Have a single person log in on behalf of multiple customers.
FlexiBake online gives you the ability to have a single person log in on behalf of multiple customers. Your own staff are able to use the online ordering portal as a tool on the road to enter sales orders, change standing orders, look up new products and show product pictures. Have your drivers enter returns for those bakeries who manage guaranteed sales. All information updated on the road will be instantly updated in FlexiBake allowing you to stay efficient in the order to delivery process.