How Craft Cannery Achieved
Full Traceability
Enabling 5-second recalls & multiplying profit
# Case study
Need a faster way to trace lots, stay audit-ready, and manage raw ingredients?
See how this New York-based sauce manufacturer implemented lot tracking, replaced manual quoting and production planning, and caught missed margins.
Contents
THE CHALLENGE
THEIR REQUIREMENTS
THE SOLUTION
THE RESULTS
THE CHALLENGE
When Craft Cannery’s owner purchased the manufacturing facility in April 2020, the company quickly evolved from a single-brand sauce operation into a full-service contract manufacturer. Production doubled within the first year, but with that growth came complexity.
Their Situation
Besides that:
- Quoted customers manually — often missing key costs.
- Struggled with recall preparation; it was stressful and time-consuming
- Spent hours figuring out which raw materials to order for production needs.
- Outgrew manual processes, which couldn’t keep up with growth.
Frozen & Packaged Foods
Production Type
Make to Stock Contract Manufacturing
Their Products
Long-shelf life Sauces Dressings
Location
Greater Rochester, NY, USA
distribution stores
base recipes
SKUs
Client Since
2020
As soon as we started to scale up, we realized we needed a system. It became way too much to do by hand, and FlexiBake had everything we needed.
THEIR REQUIREMENTS
Craft Cannery needed a system that could provide:
- End-to-end lot traceability
for raw materials, WIPs, and finished products. - Automated raw material reports
to plan purchases ahead of production. - Accurate customer quoting
with all built-in inputs such as labor and packaging.
- Recipe-level margin visibility
to avoid underpricing customers. - A guided, stress-free implementation
that wouldn’t overwhelm their team. - An affordable, easy-to-use ERP
built for growing food manufacturers.
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THE SOLUTION
As a multi-million-dollar company, Craft Cannery found that most ERP options were built for hundred-million-dollar manufacturers, bringing extra cost and complexity they didn’t need.
PRODUCT FIT
FlexiBake was cost-effective and closely aligned with Craft Cannery’s size and requirements.
- Offered the right balance of functionality and scalability.
- Tracked ingredient and packaging lots for full recall readiness.
- Generated automated raw material reports based on scheduled production.
- Provided accurate quoting with all inputs: labor, packaging, and raw materials.
- Delivered costing and margin visibility that helped protect profitability.
IMPLEMENTATION EXPERIENCE
FlexiBake made the process feel manageable, even with a busy production floor.
- Training was delivered section by section, at a pace that matched the team’s.
- Recipes, data, and structure were built gradually while operations continued to run.
- The team compared the implementation to “learning a new language”, but worth it.
COLLABORATION & SUPPORT
Craft Cannery described every interaction with FlexiBake’s team as responsive, patient, and professional.
- FlexiBake assigned a dedicated trainer who was involved throughout the entire implementation.
- Trainings were broken down into logical, digestible steps to streamline the learning process.
- Support was hands-on, patient, and available whenever Craft Cannery needed it.
Our trainer was knowledgeable, incredibly patient, and kind. This experience was consistent with every interaction I’ve had with FlexiBake.
THE RESULTS
OPERATIONAL
IMPROVEMENTS
so recall preparation became fast and manageable.
to a quoting system that includes all the costs.
inventory
with automated reports that show exactly what to buy.
Improved recipe costing
and made it consistent, tied directly to real-time inventory.
Gained warehouse visibility
so planning and restocking became more informed.
Implemented
1 system
for production, recipes, inventory, nutritionals, and pricing.
BUSINESS RESULTS
4 hrs of planning
SAVED
using a single raw material report per production cycle.
100% correct
COSTING
on quotes since moving away from manual pricing.
100% of ingredients
TRACEABLE
to source, enabling the regulatory compliance.
5-second
RECALLS
using automated lot tracking & audit-ready records.
FlexiBake took my world, which was mostly “old school” (pen & paper, me running around my warehouse, frantically counting things over and over), and took me into a modern-day system where everything is run through the software. So simple!
ADVICE FOR OTHER COMPANIES
Start early
Don’t wait until you’re in the middle of everything.
Invest in infrastructure
You won’t regret having it in place before you scale.
Organize your data
Make sure you’re collecting all of the right data.
WHAT’S NEXT?
Craft Cannery continues expanding its co-packing operations while growing its own brands like Guglielmo’s, Slow., and Primo & Mary’s. With FlexiBake as a long-term partner, they’re equipped to scale operations, manage complex production needs, and take on more customers.
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